As reported by some users, Apple Music is stuck on the loading library after an iOS upgrade, and a few said that Apple Music is not loading songs when they restore a backup in the new phone. In fact, it requires an internet connection to view some of the sections in the Apple Music library.
A note on iOS 13 and macOS Catalina. In Apple's upcoming iOS 13 and macOS Catalina software releases, these options work as outlined in the instructions above, except that the option is now labeled 'Sync Library' instead of iCloud Music Library, and on macOS, the process takes place in the Music app, rathar than iTunes, which is being split into separate Music, Podcasts, and TV apps.
The sync process removed all the playlists from iPhones and added them to a Mac’s Music library. The Finder app does not recognize the iPhone. 5 Ways to Resolve Sync Problems with Catalina & iPhones. Even if iTunes has been eliminated from the latest macOS version, there are still ways to sync your iPhone with Catalina. We’ve listed them.

Hey hukuzatuna,

Catalina Loading Music Library Stuck Together

OS: Debian GNU/Linux rodete GPMDP Version: 4.6.1 Issue Descriptions: Since last week, opening the app does not show anything, instead I get stuck on a 'Loading music library' page Steps to Reproduce: Open the app Stuck on loading page, n.

I see that you're having trouble opening the Music app on your Mac.

Start the Mac in safe mode for testing purposes. Safe mode can help tell us if the issue is possible login items. Be aware that internet access is limited in safe mode, but sometimes just starting in this mode and then restarting normally can resolve some issues: How to use safe mode on your Mac.

If you experience the same issue in safe mode and even after restarting normally again, Creating a test user account can help determine if the issue is caused by third-party software: How to test an issue in another user account on your Mac. There's steps to take further in that resource, depending if the issue happens in the test user account or not but you can also let us know the results.

Cheers.

May 27, 2020 3:30 PM

When browsing through the Apple support community, you may see people asking the following questions: 'why is my Apple Music stuck on loading?', 'why are my downloaded songs not playing?', 'why did my Apple Music library disappear?', etc. If you are also troubled by these Apple Music problems today, you can apply the instructions in this article to get Apple Music working again.

We've rounded up the most common and LATEST Apple Music issues you might come across on iOS devices, Android phones, Mac, and iTunes, and we will show you how to troubleshoot each issue STEP BY STEP. You don't have to try out every method we mentioned, but we highly recommend that you check and see if your problem is fixed after taking each step. Read on for more information.

Power Tips: It might take 3-5 minutes to read through the complete article, the quickest way is to jump to the specific issues that are similar to yours and use our suggested solutions to resolve the problem. If you tried but without success, feel free to let us know in the comment or contact us anytime!

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10 General Apple Music Troubleshooting Tips

Sometimes it is hard to tell what causes a certain issue with Apple Music, considering the fact that Apple Music service is used by millions of users who are from different countries, using different devices and connecting to different networks. But luckily, some general methods are useful and handy when it comes to fixing common Apple Music glitches and bugs.

The followings are the potential solutions that worth a shot, try them if you haven't done so yet.

Tip #1 Double check these 3 things before problem-solving:

Ensure that your Apple Music subscription has not expired (how to check?)
Make sure that you've logged in with the same Apple ID that is linked to your Apple Music subscription
Make sure that you've enabled iCloud Music Library on your device

Tip #2 Force-quit and relaunch Apple Music app

Assuming you have done everything right with your Apple Music subscription and settings, yet the issue remains, then proceed to the next step – force the Apple Music app to close and then restart it. This is usually the first step when it comes to troubleshooting an app that freezes, won't respond, or has serious performance issues.

To force-quit Apple Music App on iPhone or iPad:

On iPhone or iPad with no Home button from the Home screen (iPhone X or later; iPad with iOS 12 or later), swipe up from the bottom edge of the screen and pause in the middle of the screen.
On an iOS device with a Home button (iPhone 8 or earlier), double-click the Home button to show the recently used apps.
Swipe right or left to find the Apple Music app.
Tap on the Apple Music app and swipe up to close it.

Takeaway: According to Apple's support documentation, you can use this technique to force close an unresponsive or misbehaving app. It will give the app a fresh start by clearing out the poor temporary file and forcing the app to recreate them. But this is not a good habit because force-stopping apps will reduce the battery life of your iOS device.

To force-quit Apple Music App on Android:

Tap the multitasking button (a small square icon on the bottom of the screen) to show the currently open apps on your device.
Swipe left and right (or, on some Android, up and down) to find the Apple Music app.
Drag the Apple Music app off the screen by swiping it up or down (or, on some Android, right or left), then the app will be closed.

Tip #3 Restart your phone (or computer)

Generally spoken, restarting your phone or computer can make it perform better and fix some common issues. It almost always works.

Some occasional Apple Music issues such as crashing, not responding, slow streaming, glitching, etc. happen for various reasons. And one of the possible reasons is your phone has been on for a long time and lots of apps are running in the background at the same time. As a result, these background apps eat up the RAM (Random-access memory) on your phone and there's not enough room for the Apple Music app to load.

After you restart your mobile phone, all of the RAM data is cleared out and the apps and programs are rebooted. This frees up more RAM space on your device to load apps quicker.

To restart iPhone 11, X, SE, or earlier:

iPhone X or 11: Press and hold the side button and the volume button until you see the Slide to Power Off appear on your screen. iPhone SE (2nd), 8, 7, or 6: Press and hold the side button until you see the Slide to Power Off option appear. iPhone SE (1st), 5 or earlier: Press and hold the top button until the power off slider appears on the screen.
Swipe the Slide to Power Off slider from left to right.
iPhone 6 to iPhone 11: Press and hold the side button to turn on the device. iPhone SE (1st), 5 or earlier: Press and hold the top button to restart your iPhone.

To restart Android smartphone：

Press and hold the power button at the right/left side of the device until you see the power menu appear on the screen.
Tap the Restart option to restart your phone.

Tip #4 Delete & reinstall Apple Music app

Reinstalling the Apple Music app can fix many issues by restoring Apple Music to its default state. Let's